Area Rug Cleaning Process
Step 1: Every rug is inspected to determine the best cleaning method for your treasured rug. Our inspection includes fiber identification (natural vs. synthetic), rug construction, colorfastness, testing for pet urine and other areas that may require special attention.
Step 2: Your rug is cleaned front and back using our pile lifter, a specially designed vacuum with two separate motors.
Step 3 : Your rug is then moved to our “rug dusting” area. Your rug is placed face down on our grating system where the back of the rug is beat using the RugBadger system. The RugBadger uses over 40,000 harmonic vibrations a minute to remove the most stubborn soil and sediments that are caught deep in the fibers. The grating system allows these soils to drop clear of your rug and fall to the floor.
Step 4 : Your rug is again vacuumed front and back with our pile lifter vacuum.
Step 5: Your rug is now ready for cleaning in our custom rug bay. We will employ a cleaning process best suited for your rug based on our inspection. 
Rug cleaning methods include Absorbent Compound, Absorbent Pad, Dry Cleaning, Mist and Brush, Rotary Shampoo, Hot Water Extraction and Immersion. Most rugs are best suited for and will be cleaned by the Hot Water Extraction or Immersion process.
Step 6 : Your rug is transferred to our custom drying tower where high velocity fans are used to dry your rugs quickly. Moisture sensing equipment is used to guarantee every rug is dry before it is removed from our drying area.
Step 7: After your rug is dry we perform our post-cleaning inspection to insure it meets our high standards. Any step will be repeated if the rug does not pass our quality control inspection
Step 8: For oriental rugs, your rug is now ready for fringe detailing and cleaning. All fringe work is performed by hand to insure optimum results.
Step 9 : Another vacuuming with our pile lifter after the rug is cleaned with the Yorkster 500. The Yorkster 500 uses an orbital motion of 1800 oscillations per minute to massage the rug fibers. This results in a soft & fluffy rug that makes the colors “POP” out!
Step 10: Your rug has now been successfully cleaned and is ready for wrapping. Your rug will be wrapped in 100% virgin Kraft paper. This will keep your treasured rug clean until it is ready to be displayed in your home.
Step 11: Sit back and enjoy how your newly cleaned rug brings your room to life!
