Testimonials - Consumer and Customer Reviews - Rug Cleaning and Water Damage Services Columbia SC - cleaners
100% Customer Rating
19 Reviews

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*****
Susan, I wanted to take a minute to thank you for your prompt, efficient and professional response to this emergency and for helping us walk through the insurance process. We have used Sincerely Yours in the past at our house for cleaning and have always been pleased. We have never had to deal with an emergency like this before and hope we never will again, but if we do, it is comforting to know that Sincerely Yours will be there for us. Many Thanks, P. Smith
Date of Posting: 15 May 2012Posted by: P SmithLocation: Lexington, SC
*****
Dear Susan and Staff at Sincerely Yours, Words cannot express the exemplary manner in which your staff made us feel during our recent flood. Especially Allen Sloan for his courteousness, experience and professionalism. Me, being the inquisitive person that I am, Allen answered all my questions about the machines and how they would work. The guys actually wiped their feet off before coming in. We pray that nothing like this will happen again but in the event that it does, you would be the first company I would call. I will definitely tell all of our friends and family about the experts at Sincerely Yours. Thank you again!
Date of Posting: 9 May 2012Posted by: Richard & Gwen LutherLocation: Lexington, SC
*****
We usually have Sincerely Yours come over for cleaning our carpet but in this case we had a water damage. The service was fantastic as always and we definitely would recommend Sincerely Yours to our friends. Sam & Evie Jones
Date of Posting: 16 Apr 2012Posted by: Sam & Evie JonesLocation: Columbia, SC
*****
We wanted to let you know that your technicians were very professional, they let us know exactly what was going on. We were very satisfied and we would definitely use your services again along with referring to other people that we know. The only item that I would say is that I wish that they could have saved the wood baseboards.
Date of Posting: 4 Apr 2012Posted by: Dental Practice in NE ColumbiaLocation: Columbia, SC
*****
You guys have been awesome to deal with. From the very first phone call, you went out of your way to help me pick up 2 oriental rugs that were at my Mom's house in Florence, clean them to a perfection, and store them for me for about 45 days until I was ready to accept delivery to my house in Columbia. I was impressed not only with your customer service, but also when I visited your factory and was able to see first hand the care that goes into cleaning oriental rugs. I would definitely recommend you to others who have a need for oriental rug cleaning and plan to use you again in the future. Thanks for everything!
Date of Posting: 2 Mar 2012Posted by: S. Lufty
*****
Dear Susan, I wish to notify you of my deep gratitude for your going out of your way to help this old gentleman in an unfortunate situation. Thanks first to you, and then to your employees. Allen and Tony, may God help you and keep you always! I will never forget the three of you
Date of Posting: 6 Feb 2012Posted by: D. Sposato
*****
Hi Susan, Moving to a new home after 25 years is a new and bit frightening experience. I have many oriental rugs, large and small , that are a collection of our travels and memories over these many years. We are also a family of pet lovers and have had more furry friends over the years than most people could imagine and our carpets were truly a "challenge". However, I decided to take the plunge and get all of my rugs removed from the house and cleaned professionally for the big move. I called at least three other cleaning companies who took days to return phone calls, figure out the price and how long it would take with no guarantees on the quality of the work. My last call was to Sincerely Yours. That was because they immediately answered my questions with pleasure and commitment and guaranteed prices. I needed to look no further. Their professional staff made me feel like they really CARED about my oriental rugs, their website was amazing and explained the process that would be used in cleaning my treasured pieces. They not only beautifully restored my rugs to perfection with their cleaning process, they finished and delivered them even before the time they had originally given me. The gentlemen that picked up and returned my rugs helped me carefully figure out where in our new home they would go. The office staff called to be sure that we were totally pleased with the quality of their cleaning and everything was done to perfection.I have no need to call anyone in the future except for Sincerely Yours for the cleaning and care of my lifetime treasures. They proved themselves to us in every way. I was pleased beyond belief and their prices were very reasonable. They are the BEST!!Very Sincerely,Deloris and Stewart Mungo Lexington, SC
Date of Posting: 16 Aug 2011Posted by: Deloris and Stewart MungoLocation: Lexington, SCWebsite: www.mungo.com/
*****
They did a good job and it was a reasonable price. They were very courteous, they did it in a reasonable length of time, and they did everything that they said they would do. I had mis-measured the rug in question so the final price ended up being a good bit less expensive than the quote. I don’t have any complaints about them. They were very friendly and professional.
Date of Posting: 16 Nov 2011Posted by: T. Faber
*****
This company did a great job on my carpets. They actually arrived 10 minutes early. I have dogs so carpet cleaning is not optional, it's essential. The price was right and well worth every penny. My technician took his time and did the job right!It was a wonderful experience.
Date of Posting: 28 Oct 2011Posted by: M. Haynes
*****
Took our dining room carpet that had been soiled by 8 years of foot traffic, food spill and three dogs and made it look like new. Did it for less than the estimate, and didn't charge for pick-up or delivery.
Date of Posting: 20 Oct 2011Posted by: R Keenan

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